How does it work?....and other FAQs..

Thanks for visiting the Blackshoe Website... 
Basically, what I do here... is turn you and your loved ones into your own Cute Blackshoe® Cartoon character.
..and with these characters I create the most smile inspiring and unique Portraits, cards, or gifts.

You can pic ANY Occasion...ANY Message... and we can come up with something Truly extra Special.... and it's Easy Peasy!!


The first thing most people say is, "What do you need from me? Photo's or descriptions?
How do you get the people to look like
us?"

This page is all about those questions........................

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How do you make them look like us?

I really don't need all that much detail:
Name, Age, Hair details... This is enough to get your basic character.
(Then anything specific... extra tall - glasses ...huge boobies etc)


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Do I send photographs?

You're welcome to send photos as a reference... though I will also need the basics in a list to work from.
Photos can be really deceptive, so I can't work from them alone.
If you do send them - please ensure hair length and colour can clearly be seen.

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What about extra details?

Tell me if your child has a favorite toy, or do they like to be dresses as a Superhero? 
Does Hubby love a cold beer, and maybe a wine for you?

These are the little extras which really make a difference to your picture.. though don't overload on detail.. Blackshoe is about simplicity, and often less is more!  

With lots of experience.....one extra detail per character looks best.
Nb.. The items added need to be smaller than the characters. Large items like Cars or Bikes aren't suitable.
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Help..I can't think of extra details!

Here's a few of the most popular to stretch your imagination..

*  Cuddly Toy                               *   Football team's shirt                    *  Microphone

*  Princess dress & Wand                *  Cake                                           *  Mobile phone

*  Spiderman Suit                          *  Fishing rod                                   *  Apron and mixing bowl

*  Dummy                                   *  Pipe

*  Pint of beer                              *  Knitting

*  Football                                  *  Handbag
*  Glass of Wine                           *  Chewed up shoe for the dog!!

You get the idea! If you need any help, just ask!

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Can you Frame the Pictures?

Blackshoe Portraits now come framed in block colour frames.
We always offer Black or white, though have a selection of Green / Blue / Red / Pink when available.. just ask.

You can also purchase your Blackshoe unframed if you'd prefer.

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Do you draw the pictures by hand?

Yes I do, each piece is drawn directly onto paper following the instructions you have given. The names are added, and the title.


Your piece is then scanned into the computer. At this point it is saved to disk and the colouring stage begins.
This is where I use a fabulous program in which can select any colour from the spectrum you could wish for…
hair colour and skin tone is added, and clothes are coloured. Your picture is beginning to come to life!!


It is printed onto the best quality 300gsm bright white card. If required, any finishing touches are added by hand…
And only when I'm completely happy with the result… It is posted out to you first class!

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How long does it take?

My maximum turnaround time is 28 days from payment to delivery.

Usually when there is a special occasion due… Mother's Day… Father's Day… Christmas… The turnaround is at its maximum.


It is always best to check before you order if you're pieces for a special occasion, just to make sure I can confirm it will be with you in good time.

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How do I pay?

Should you decide to go ahead with an order, I will send over an invoice by email.
This accepts Paypal or card payment. You DO NOT need a Paypal account to use the link you will receive.
Please note that unpaid invoices will be cancelled after 7 days.

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What if I forget something/Someone?

Firstly, Don't feel guilty.. You'll certainly not be the first!

Let me know ASAP... hopefully the piece will not have been started.. in this case... No problem at all!
If I have started your order, pieces can still be altered for a small charge.

If you realise once you have received your order .... all Blackshoe® pieces are saved to disk.. so they can still be altered for a small charge... you may be asked to return it for amendments to be made.
I
f amendments are major it may be that the piece needs to be designed from scratch.

In the unlikely event that an error or omission has been made by Blackshoe - Of course all changes will be made immediately free of charge


Tailor made or Personalised goods are non refundable.

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What size are they?

Blackshoe Portraits are now available in both A4 and A3.

They come unframed so that they can be framed by you to suite your environment.
We offer a frame for A4 Portraits (details can be found above on this page) 
However there we do not frame the A3 portraits.


The individual cards are 6" x 8"  and fit a maximum of 6-7 characters

The small cards used in the sets.. Party Invitations.... Christmas Cards etc.... are 4" x 6" and again fit a max of 6-7 characters.

Hanging hearts are 4" x 4" and fit the maximum of 4 characters

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Can I add my Pets?


Absolutely! Pets count as a character. Check out the website to see examples of Blackshoe® Cats, Dogs, Rabbits, Birds, Pigs, Sheep, Tortoises, Badgers, Guinea Pigs, Chickens, cows, badgers.. and we've just  introduced the first Blackshoe® Horse!!


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Can I get Copies of my piece? 

Yes you can, All work is saved to disk..... so it can be reprinted to the same quality as your original piece. (Titles can be altered.)
If just one copy is required it is charged at half the price of the initial piece, however the more copies require, the less the price.

So please contact me if you would like a quote for multiple copies.
Copies can be requested either at the time of order, or after you have received your piece.

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Do I get to see a Draft for approval?



I don't offer a draft for several reasons.
Mostly due to the number of orders rec'd, but also part of the magic of being Blackshoed, is the surprise and excitement of receiving your picture/card..etc

In practice it was found that when a draft was shown, people would not find any errors - but rather ask to be made slimmer, or taller, or ask to be moved to be stood next to a different person - all things that are incredibly difficult to alter on a completed piece. (This affects turnaround dramatically and is impossible in practice with the number of orders coming in.)  

The Vast majority are delighted with their Blackshoe.

(See Testimonial Page)

Obviously - in the unlikely event that Blackshoe makes an error on your piece - It will be corrected and resent without question or charge.

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